MegaTrends in Customer Technologies - Predictions that you need to know in 2023

Every January we kick off the new year challenging our panel of experts to concisely predict what important trends will catch hold in the next 12 months, and why CX professionals needs to be aware of these future promising paths.

Join our panel of experts from Verint, First Orion, and Gryphon, who will discuss everything from real-time agent assistance to brand building and conversational AI.

We will discuss these trends on this webcast:

– Transforming agent efficiency with real-time assistance
– Driving sales, compliance, and other KPIs with artificial intelligence
– Creating better brand experiences on your customer's phone
– Connecting with customers with branded calling
– Enabling better customer conversations with conversational AI support
– Using conversational AI to optimize customer time and boost the efficiency of human-to-human support calls

Don't miss this live event on Wednesday, January 11th, 2023 - 11 AM PT / 2 PM ET.

Register Now to attend the webinar MegaTrends in Customer Technologies - Predictions that you need to know in 2023.



PRESENTERS           MODERATOR   image
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Kelly Koelliker
Sr. Director, Content Marketing
Verint
Amy Blake
Director of Communications
First Orion
Carthey Van Dyke
VP, Customer Success
Gryphon
Bob Fernekees
Publisher
CRM magazine