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MegaTrends in Customer Technologies - Predictions that you need to know in 2023 |
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Every January we kick off the new year challenging our panel of experts to concisely predict what important trends will catch hold in the next 12 months, and why CX professionals needs to be aware of these future promising paths.
Join our panel of experts from Verint, First Orion, and Gryphon, who will discuss everything from real-time agent assistance to brand building and conversational AI.
We will discuss these trends on this webcast:
– Transforming agent efficiency with real-time assistance – Driving sales, compliance, and other KPIs with artificial intelligence – Creating better brand experiences on your customer's phone – Connecting with customers with branded calling – Enabling better customer conversations with conversational AI support – Using conversational AI to optimize customer time and boost the efficiency of human-to-human support calls
Don't miss this live event on Wednesday, January 11th, 2023 - 11 AM PT / 2 PM ET.
Register Now to attend the webinar MegaTrends in Customer Technologies - Predictions that you need to know in 2023.
PRESENTERS |
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MODERATOR |
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Kelly Koelliker Sr. Director, Content Marketing Verint |
Amy Blake Director of Communications First Orion |
Carthey Van Dyke VP, Customer Success Gryphon |
Bob Fernekees Publisher CRM magazine
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