|
Avaya Customer Engagement Cloud brings together solutions inthe Avaya Oceana platform. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 27 Jun 2017
Maximus and Interactions have partnered to bring intelligent virtual assistants to federal agencies. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 27 Jun 2017
Predictive Contactability is powered by machine learning and predictive technology to help sales reps increase prospect contact rates.
CRM Across the Wire,
Posted 27 Jun 2017
New capabilities in the RedPoint Customer Data Platform allow users to curate key data across the customer lifecycle.
CRM Across the Wire,
Posted 27 Jun 2017
eGain Solve for Cisco helps contact center agents using Cisco Finesse deliver a connected digital experience with AI knowledge, proactive digital engagement, and connected analytics. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 26 Jun 2017
SuiteASSURED is a warrantied open-source CRM application suite.
CRM Across the Wire,
Posted 26 Jun 2017
The integration brings personalized video to visual IVR. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 23 Jun 2017
Merkle is certified for its work within Google's DoubleClick platform.
CRM Across the Wire,
Posted 23 Jun 2017
Bright Pattern's new contact center applications add the cognitive power of IBM Watson for sentiment screening. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 23 Jun 2017
Owler will provide company information to users of InsideSales' Playbooks sales acceleration platform.
CRM Across the Wire,
Posted 22 Jun 2017
Gryphon has updated its CRM application for Salesforce with Lightning support.
CRM Across the Wire,
Posted 22 Jun 2017
The Chirpify dashboard links customer loyalty data to social media and chat interactions.
CRM Across the Wire,
Posted 21 Jun 2017
Co-Pilot gives digital marketers real-time content recommendations to improve content performance.
CRM Across the Wire,
Posted 21 Jun 2017
Sysomos display integrates social data from the Sysomos platform with other key business metrics.
CRM Across the Wire,
Posted 21 Jun 2017
Marketers can act on intelligent insights from Xia's continuous analysis of historical and real-time social posts and interactions.
CRM Across the Wire,
Posted 21 Jun 2017
SocialPulse helps organizations share public policy campaigns and engage advocates on social media.
CRM Across the Wire,
Posted 21 Jun 2017
Lithium now integrates with Smartly, Nanigans, Brand Networks, Netbase, and Synthesio.
CRM Across the Wire,
Posted 20 Jun 2017
Dynamics 365 users can now add location sharing technology from Glympse to improve digital customer engagement and back-office operations.
CRM Across the Wire,
Posted 20 Jun 2017
The partnership between Phunware and Lotame will help marketers understand consumer behaviors to target the right audiences across platforms.
CRM Across the Wire,
Posted 20 Jun 2017
|