CRM Across the Wire
More tools in bpm'online Version 7.5 help users manage the entire customer journey.
Sales teams can now access and track deep engagement with digital content in the cloud with LiveHive integrations.
New integration allows businesses to share screenshots, videos, and guides with customers via Box.
VoX platform helps companies optimize their customer experiences.
New functionality closes the loop between marketing, sales, and leadership
New version provides app-level security on corporate-owned or personal iPads.
Digimind Social Analytics aggregates data from all of a company's social media accounts in one platform.
New solution translates voice of the customer and market research programs.
The partnership yields a global address verification plugin for users of the Magento content management system for ecommerce Web sites.
The Viralheat acquisition expands Cision's social media tools.
ConnectAndSell OutboundOnDemand has added Lead Injection and Hot Transfer capabilities.
New integrations for Sales Cloud and Service Cloud help customers create cloud-based PBX and contact center environments.
Mailify's templates allow frequent updates and sharing across organizations.
Businesses can now use Marketo's marketing and customer data to gain insights across functions in Microsoft Power BI.
The updated SaleCycle On-Site Remarketing solution features advanced personalization capabilities and in-depth consumer data reporting to help e-retailers tackle cart abandonment.
VPI Intelligence is an analytics and business intelligence platform for contact centers.
The Web form and survey building solution for enterprises is now available for Marketo.
8x8 Enterprise Suite helps companies accelerate their migration to cloud communications
Flexible subscription service from Avaya delivers Avaya IP Office contact center technology to midmarket companies through the Google Cloud Platform.
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