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| CRM Across the Wire |
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Financial services and healthcare companies can now leverage call analytics without compromising sensitive data. (featured on SpeechTechMag.com.)
CRM Across the Wire,
Posted 24 Apr 2014
Ignite leverages Verint's Impact 360 Speech Analytics suite to offer contact centers the business impact of speech analytics. (Featured on SpeechTechMag.com.)
CRM Across the Wire,
Posted 24 Apr 2014
LiveOps Voice Advantage and LiveOps Outbound Advantage deliver phone and dialing capabilities within Salesforce.com.
CRM Across the Wire,
Posted 24 Apr 2014
Ifbyphone's Spring 2014 Release enables marketing and sales teams to monetize and manage the surge of inbound calls from smartphones.
CRM Across the Wire,
Posted 23 Apr 2014
NewVoiceMedia's Salesforce1 integration creates a mobile solution for tracking sales and service performance.
CRM Across the Wire,
Posted 23 Apr 2014
Melissa Data's MatchUp data quality tool consolidates duplicates into single record and determines the most accurate information.
CRM Across the Wire,
Posted 23 Apr 2014
Constant Contact's Toolkit offering lets businesses see how campaigns are doing.
CRM Across the Wire,
Posted 23 Apr 2014
NetBase Live Brand Pulse provides instant visibility to the social movement of brands
CRM Across the Wire,
Posted 23 Apr 2014
Satmetrix Standard helps SMBs develop customer experience management programs based on the Net Promoter Score (NPS) methodology.
CRM Across the Wire,
Posted 23 Apr 2014
Allegiance Dashboards 2 lets users drag and drop data from multiple sources for instant data visualization.
CRM Across the Wire,
Posted 23 Apr 2014
Product updates in Enghouse Interactive's CCE 9.0 focus on enhancing collaboration, operational efficiencies, and reducing cost of ownership.
CRM Across the Wire,
Posted 22 Apr 2014
Cirrus Insight brings Datahug's customer relationship intelligence to Gmail.
CRM Across the Wire,
Posted 22 Apr 2014
New collaborative CRM uses follows, comments, @mentions, and notifications to make small businesses More Communicative and Productive
CRM Across the Wire,
Posted 22 Apr 2014
Viralheat enhances its enterprise social media monitoring and management platform with Salesforce Desk.com integration.
CRM Across the Wire,
Posted 18 Apr 2014
The integration of LiveHive with Salesforce.com lets users share, track, and organize sales content and prospect engagements in one place.
CRM Across the Wire,
Posted 18 Apr 2014
Agile CRM now integrates with Google Mail, Calendar, Contacts, and Drive
CRM Across the Wire,
Posted 18 Apr 2014
The partnership between ExactTarget's Marketing Cloud and Datalogix seeks to increase the impact of social advertising campaigns.
CRM Across the Wire,
Posted 17 Apr 2014
FICO will roll the acquired technology into its FICO Analytic Cloud.
CRM Across the Wire,
Posted 17 Apr 2014
Outspoken's new service enables brands to send MMS and SMS special offers and coupons for direct import to Apple Passbook.
CRM Across the Wire,
Posted 17 Apr 2014
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