The acquisition of Exony adds to eGain's contact center management and voice analytics. (Featured on SpeechTechMag.com.)
CRM Across the Wire,
Posted 30 Jul 2014
ChannelAdvisor is the first e-commerce software provider to offer customers access to Yahoo's advertising platform.
CRM Across the Wire,
Posted 30 Jul 2014
ClairVista launched LE Mobility as part of its Live Expert video chat customer service system.
CRM Across the Wire,
Posted 30 Jul 2014
The partnership brings CRM integration to phone answering and routing systems.
CRM Across the Wire,
Posted 30 Jul 2014
Users can now track email opens, save email to their CRM systems, and manage customers from their iPhones.
CRM Across the Wire,
Posted 30 Jul 2014
CertainSource Acquire helps marketers identify the sources of their most valuable customers.
CRM Across the Wire,
Posted 30 Jul 2014
New PipelinerCRM app is designed to address explosive CRM market growth.
CRM Across the Wire,
Posted 29 Jul 2014
Deep analytics and reporting on customer feedback are included in the newest offering.
CRM Across the Wire,
Posted 29 Jul 2014
SalesPredict for Marketo help marketers target more effectively and increase conversion rates using predictive analytics.
CRM Across the Wire,
Posted 29 Jul 2014
GetFeedback for Desk.com delivers an integrated customer feedback system.
CRM Across the Wire,
Posted 25 Jul 2014
Partnership pairs email and social media and extends the life of email campaigns and images.
CRM Across the Wire,
Posted 25 Jul 2014
New solution upgrades include real-time alerts for contact center script deviations.
CRM Across the Wire,
Posted 24 Jul 2014
Vidyard and Pardot users can now track marketing video viewership.
CRM Across the Wire,
Posted 24 Jul 2014
Virtual Office integration combines cloud telephony and unified communications with customer service functionality.
CRM Across the Wire,
Posted 24 Jul 2014
Confirmit Genius mines for customer and market insights across vast volumes of text and social media data.
CRM Across the Wire,
Posted 23 Jul 2014
Logi Info and the Actian Analytics Platform help customers derive actionable intelligence from big data.
CRM Across the Wire,
Posted 23 Jul 2014
Oracle's Data Services fuels competitive advantage for marketing and social.
CRM Across the Wire,
Posted 22 Jul 2014
Users can now integrate Pipeliner CRM with marketing automation, support and accountancy software.
CRM Across the Wire,
Posted 22 Jul 2014
Flurry brings mobile app development and analytics to Yahoo.
CRM Across the Wire,
Posted 22 Jul 2014
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