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CRM Across the Wire
Viralheat enhances its enterprise social media monitoring and management platform with Salesforce Desk.com integration.
The integration of LiveHive with Salesforce.com lets users share, track, and organize sales content and prospect engagements in one place.
Agile CRM now integrates with Google Mail, Calendar, Contacts, and Drive
The partnership between ExactTarget's Marketing Cloud and Datalogix seeks to increase the impact of social advertising campaigns.
FICO will roll the acquired technology into its FICO Analytic Cloud.
Outspoken's new service enables brands to send MMS and SMS special offers and coupons for direct import to Apple Passbook.
EasyAsk for Hybris brings e-commerce search, navigation, and merchandising to Hybris' e-commerce platform.
InContact has expanded its cloud portfolio to connect advanced interactions across the customer journey.
Gamification introduces competition as a tool to increase employee productivity and motivation.
Scout Formulas allow businesses to increase customer success and trigger customer engagement with unique key performance indicators and rules.
ChannelAdvisor's 2014 Spring update enhances digital marketing, repricing, and fulfillment capabilities for online retailers.
Savo Sales Process Pro integrates with CRM solutions, marketing automation tools, and sales methodologies.
Network-based service to enable financial services firms to meet Dodd-Frank and MiFID mobile recording regulations.
Shift's Twitter Ads solution is a self-service tool for marketers to leverage Lead Gen Cards, CRM Matching, Retargeting, Twitter ID Tailored Audiences, Conversion Tracking, and more.
Resonate Analytics now empowers marketers and brand managers to match messaging, products, and services with consumer motivations.
The Open Text Experience Suite helps users manage media, Web, social, and interactive content.
Customer service teams using TeamSupport will benefit from new business intelligence capabilities.
Agents can now support customers from anywhere on their iPhones.
Zendesk plans to integrate Zopim's live and proactive chat software with its customer service platform.
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