SmartBug Media Launches Zendesk to HubSpot Service Hub Migration Solution

Solution guides organizations in maximizing the value of HubSpot by driving customer success at scale throughout the entire customer lifecycle.

Salesforce Releases Einstein Copilot with New Actions for Sellers

Einstein Copilot, Salesforce's conversational AI assistant, is now generally available with new out-of-the-box actions for driving sales productivity.

Fast Simon Launches Smart Rendering

Fast Simon Smart Rendering improves SEO and page loading speeds for e-commerce sites.

Oracle Adds AI Capabilities Within Oracle Fusion Cloud Customer Experience

New AI capabilities in Oracle Cloud CX help marketers, sellers, and service agents increase productivity and accelerate deal cycles.

HubSpot Launches Content Hub

At its Spring Spotlight, HubSpot also introduced new capabilities in Service Hub and Commerce Hub, integrations with Stripe and LinkedIn, and more.

StackAdapt Integrates with HubSpot

StackAdapt becomes a HubSpot App Partner with certified integration that harnesses the power of first-party data.

Content Guru Adds Enhanced Accessibility Features to storm

Content Guru's storm becomes the first contact center-as-a-service (CCaaS) platform to meet the WCAG 2.2 criteria. (Featured on SmartCustomerService.com.)

MetaRouter Launches Advanced Consent Enforcement

MetaRouter's Advanced Consent Enforcement maintains compliance and ensures user privacy by enforcing consent across vendor ecosystems.

ADvendio Launches Data Clean Room and Other Features

ADvendio's new features will help retailers optimize retail media campaign performance. 

SundaySky Partners with LinkedIn

SundaySky has joined the LinkedIn Marketing Partner Program to empower B2B marketers to create and personalize video at scale.

Veritronic Integrates with AppsFlyer

Veritonic doubles down on mobile audio attribution by integrating with AppsFlyer.

Bambuser Acquires HERO from Klarna

Bambuser's acquisition of the HERO solution from Klarna will enable even greater e-commerce personalization.

SugarCRM Partners with Liferay

Liferay's Digital Experience Platform (DXP) is integrated with SugarCRM.

DoubleVerify Achieves Responsible AI Certification from TrustArc

TrustArc affirms that DoubleVerify's AI governance aligns with principles of accountability, fairness, and transparency.

IntelePeer Integrates with Microsoft Azure OpenAI Service

Together IntelePeer and Microsoft Azure OpenAI are working to deliver AI automation solutions and virtual agents for customer service. (Featured on SmartCustomerService.com.)

Nimble CRM Partners with PhoneBurner

Together Nimble CRM and PhoneBurner offer an outbound dialing solution for sales reps.

CommentSold Launches ClipHero

CommentSold's ClipHero is an AI-driven shoppable video generator designed for live commerce.

Salesforce Expands Slack AI

Salesforce has rolled out native generative AI capabilities, including enhanced search, channel and thread summaries, and a new recap feature, in its Slack product.

Recurly Adds In-App Benchmarks to Subscription Analytics 

Recurly benchmarks compare merchants' subscription data with competitors' data.

BigCommerce Adds 100 Features in Next Big Thing Product Launch

BigCommerce's Next Big Thing delivers major functional updates for multi-storefront, composability, B2B, AI innovation, omnichannel commerce, and more.