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 WEDNESDAY, MARCH 13 - 11:00 AM PT / 2:00 PM ET
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Artificial intelligence will affect technologies in every corner of the contact center—speech recognition, workforce optimization, knowledge management, predictive analytics, and all manner of customer-facing and agent-assisting technologies. Register for this roundtable webcast and learn from our panel of experts from Talkdesk, Concentrix, and Verint what AI means in the real world, and how to strategize, plan, and begin your implementations of AI technologies in the contact center.
On this webcast you'll learn:
 -- How to choose the right AI strategy for your contact center
-- The keys to planning and deciding the right place to start for success
-- How AI can help you achieve your customer experience goals
-- How to find the right blend of agents and AI
-- Real-world examples of deploying AI within the call center and other complex enterprise environments
-- A frank discussion on what is AI and what is not
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Bob Fernekees
Publisher
CRM magazine |
Register Now to attend the webinar "AI and the Contact Center: Radical Revolution or Methodical Evolution?"
Audio is streamed over the Internet, so turn up your computer speakers! |
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| SPEAKERS |
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Jafar Adibi
Head of Data Science and AI
Talkdesk |
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Shekhar Bhatt
Director Product Strategy
Concentrix |
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Jen Snell
Vice President of Product Marketing
Verint Intelligent Self-Service |
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