RingCentral Custom Research Study: Wait Times and Customer Service
RingCentral
Faster response times mean happier customers
Are your customers on hold too long?
Nearly half of consumers find hold times unacceptable, and a quarter will leave your brand because of it.
Our latest report reveals how companies are are affected by wait times and the impact on customer satisfaction. Read the report to get insights into the impact of long hold times and areas for opportunities.