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June 16, 2008

Case Studies
Awana Hears a SaaS Sermon
An international youth ministry gets the CRM it needs, integrated with the enteprise resource planning system it knows.
CRM Featured Articles
NetSuite Inhales OpenAir
The popular on-demand CRM vendor puts its cash to good use in snatching up professional services automation developer OpenAir.
Roar of the Market
Attensity's new Market Voice solution strives to harvest customer insight from both direct and indirect channels.
An End to Information Chaos
Driving Innovation '08: Verint Systems CEO and President Dan Bodner says that merely collecting intelligence is worthless without being able to properly utilize the data.
Building on BI with Predictive Analytics
Information Builders Summit '08: Information Builders strengthens its WebFOCUS platform, delivering on cost-effectiveness and demands for analytics.
Disbanding the Change-Prevention Committee
Those who resist innovation may doom it.

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