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November 08, 2017

CRM Featured Articles

ClearSlide Updates Sales Engagement Platform

Updates to version Vega of the platform aim to help sales reps persuade customers with marketing collateral.

Deskun Puts Multichannel Customer Service Inside Gmail

The new tool enables customer support teams to tackle customer emails as well as incoming messages from multiple social channels directly within Gmail. (Featured on SmartCustomerService.com.)

Magazine Features

Sales Lead Scoring Is a Winning Formula

The right sales leads can be golden, and automation is the key to finding them

Insight

Sales Success Needs More of a CRM Focus

Salespeople frequently miss targets, which could require a CRM reset

CRM Across the Wire

Conversocial to Pilot Facebook Messenger Chat

Conversocial and some of its customers have been given early access to the closed beta of Facebook Messenger customer chat. (Featured on SmartCustomerService.com.)

ReachForce Launches "Smart" Data Solutions

Technology and brand enhancements focus on ease of use, flexibility, and scalability.

FullContact Releases Next Generation Platform and Enrich API

Rich data subscriptions, data add-ons, and enhanced security round out the new offerings to help companies complete customer identity resolution.

Adobe Integrates Experience Cloud with Microsoft Dynamics

New integrations across Adobe Experience Cloud and Microsoft Dynamics 365 advance sales and marketing operations.

Squirro Launches Squirro Search on the Salesforce AppExchange

Squirro users can now search across multiple Salesforce implementations and unstructured data in other enterprise systems.

InsideSales Partners with Microsoft for Cloud Storage

InsideSales.com has partnered with Microsoft to store sales call recordings on the Azure cloud platform.