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August 03, 2015

CRM Across the Wire
Falcon Social Partners with DataSift
Partnership gives customers access to aggregated and anonymized Facebook topic data.
Branch Metrics Partners with Localytics
The partnership allows marketers to track mobile app users.
Experian Updates Its Marketing Suite
Enhancements include addressable advertising and predictive capabilities.
Adobe's Latest Digital Publishing Solution Takes Aim at Marketers
Adobe DPS helps marketers create apps and deliver content to mobile devices.
Pronexus to Add Voice and Data Call Flow Development in VBVoice
VBVoice with VisualConnect will support simultaneous dual-channel IVR development to create voice- and data-enabled applications.
IntellaSphere Launches Digital Marketing Control Center for SMBs
The Control Center helps companies manage their marketing efforts and provides reporting and guidance.
CRM Featured Articles
Jive Releases Circle, a New Collaboration Tool
Jive rolls out new features for Jive Chime real-time messaging app, including integration with the new Jive Circle.
Magazine Features
The 2015 CRM Market Leaders
Our finalists and winners in nine categories have what it takes to achieve success in all areas of CRM, whether it's building a powerful solution, pleasing customers, or charting a smart course.
The Tipping Point
Get Customer-Centric—Don't Just Say You Are
If you're not striving to understand today's nonstop customer, you might be wasting money
Why You Need a Customer Experience Map
The best way to get inside your customers' heads—and keep them happy—is to chart their journey.

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