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January 07, 2015

CRM Across the Wire
Cloudwords Can Now Translate Dynamic Marketing Content for Customized Digital Experiences
New enhancements For Cloudwords' native integrations with Marketo and Oracle Eloqua support the localization of dynamic content.
Phonedeck Launches Talkfest, a Free Video Calling Tool Inside Salesforce.com
The app lets Salesforce users make a receive video calls without leaving their CRM systems.
TeamSupport Integrates with Oracle Sales Cloud
Seamless integration provides sales and service teams with greater visibility into the entire customer relationship.
Acision Partners with Blacc Spot Media on WebRTC Communications Platform
The partnership leads to a click-to-call banking app for kiosks and ATMs.
CRM Featured Articles
HG Data and EverString Join Forces to Offer Improved Customer Analytics
Predictive algorithms will work with data sets to help with customer conversion.
Magazine Features
Is Hadoop Worth the Hype?
Despite slow early adoption, the big data behemoth is here to stay.
Reality Check
What CRM Automation Doesn't Offer, Process Does
Manage by exception to zero in on buyers' needs.
Overcoming Your Big Data Fears
Five steps to put marketers on the right path.

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