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October 08, 2014

CRM Featured Articles

AgilOne Updates Predictive Marketing Cloud

New capabilities include Revenue Finder and Turnkey Actions.

Magazine Features

Mobile Wallet Building Blocks Slowly Take Shape

Emerging technology promises to overhaul the payment process, but first it must overcome myriad technical and logistical obstacles.

Viewpoints

5 Reasons Your CRM Is Failing (and What You Can Do About It)

Don't let these common, but fixable, obstacles stand in the way of CRM success.

Customer Experience

The True Price of Channel Optimization

Why meeting your customers where they prefer is key to your business survival.

CRM Across the Wire

ComputerSupport.com Merges with VP Solutions

The managed IT and cloud services providers will combine to add market scope.

Deutsche Telekom and SugarCRM Sign Reseller Deal

Deutsche Telekom's T-Systems unit will resell SugarCRM's solution as a hosted cloud service.

OpenMarket Releases Mobile Messaging Solutions

Mobile Engagement Platform offers businesses a new way to reach customers on mobile devices.