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August 01, 2012

CRM Featured Articles

New Klipfolio Version Adds Cloud and Mobile

Version 1.9 of Klipfolio Dashboard for web and mobile focussed on improving self-service KPI development.

MailChimp Announces Integration with Customer Analytics Platform

MailChimp subscribers can easily import email campaign clickstream data into KISSmetrics for deeper engagement analysis.

Kenshoo Social Illuminates Value of Social Media

Solution goes beyond the click to help marketers determine full impact of Facebook Ads on bottom-line results.

BlogFrog Launches Influencer Marketing Platform

New platform lets marketers identify influential bloggers by topic, vertical market, consumer reach, and more.

Magazine Features

The 2012 CRM Market Leaders

Viewpoints

Don't Let a Social Crisis Damage Your Reputation

Make social media monitoring and response strategy part of your corporate communications plan.

Front Office

Where Are CRM Investments Going?