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August 01, 2012

CRM Featured Articles
New Klipfolio Version Adds Cloud and Mobile
Version 1.9 of Klipfolio Dashboard for web and mobile focussed on improving self-service KPI development.
MailChimp Announces Integration with Customer Analytics Platform
MailChimp subscribers can easily import email campaign clickstream data into KISSmetrics for deeper engagement analysis.
Kenshoo Social Illuminates Value of Social Media
Solution goes beyond the click to help marketers determine full impact of Facebook Ads on bottom-line results.
BlogFrog Launches Influencer Marketing Platform
New platform lets marketers identify influential bloggers by topic, vertical market, consumer reach, and more.
Front Office
Where Are CRM Investments Going?
Magazine Features
The 2012 CRM Market Leaders
Don't Let a Social Crisis Damage Your Reputation
Make social media monitoring and response strategy part of your corporate communications plan.

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