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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

April 18, 2012

CRM Featured News
ClickFox Survey Reveals Apple Reigns in Customer Loyalty
Brand loyalty survey identifies quality and customer service as the most important factors in keeping consumers coming back.
Moxie Software Expands Its Salesforce.com Integration
Spaces by Moxie integrates its communication channels with Salesforce.com's Service Cloud.
Pardot Enhances SEO Capabilities with Keyword and Competitor Monitoring
Upgrade helps marketers track and measure the performance of words and businesses
Pitney Bowes Portrait Explorer Tames Big Data
Portrait Explorer helps companies simplify the process of customer data analysis.
Insight
Customer Feedback Falls on Deaf Ears
Only 35 percent of comments ever get a response.
Reality Check
Video Production Made Easy
Incorporating video into your customer outreach is as simple as 1, 2, 3.
Viewpoints
The Value of Welcomers
Three steps to driving repeat business.



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