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April 09, 2012

CRM Featured Articles

Demandbase Launches Strategic Services Program

With the integration of the Real Time Identification Platform, customers can ramp Web sites to personalize experiences.

Clickatell Launches Mobile Marketing Platform for SMBs

Web-Based service features eight tools to reach today's mobile consumers.

NanoRep Brings Instant Answers to Mobile Devices

The company launches an optimized customer support widget for iOS and Android devices.

Information Builders Expands Its SaaS Analytic Applications

Enhancements include beefed-up security, simplified administration

Magazine Features

The New Sales Toolkit

Fixing a sales process has never been easier.

Viewpoints

Turning Unprofitable Customers into Profitable Relationships

Figure out what your customers want.

The Tipping Point

Using Social Media for Customer Service

Are you reaping the benefits of this valuable resource?