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April 02, 2012

CRM Featured Articles
Hold Free Networks Releases Social Sentiment Module
The smartphone surveying and feedback app can be incorporated into a customer service interaction.
Netop Enhances Live Chat Software
Live Guide 5.6 adds remote view and assistance capabilities.
StrongMail Adds Pinterest Sharing to Customer Acquisition Solution
StrongMail's referral marketing platform now allows consumers to share images via Pinterest.
Demandware Releases Pinterest Integration for Retailers
Plug-in lets retailers incorporate Pinterest into their social commerce strategies to extend brand interactions and drive traffic.
iGoDigital Rolls Out Segment Builder
Tool lets marketers leverage multiple data points for campaign creation
Front Office
Video Won't Kill the CRM Star
Magazine Features
Digital Media: How to Make Your Content Pop
Online videos are drawing more eyeballs than ever before. Here's what marketers need to know.
Four Ways Mobile Will Boost Your CRM Strategy
Take your campaigns to the next level.

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