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December 14, 2011

CRM Featured Articles

Twitter Jumps into the Fray with Brand Pages

Marketers get a banner plus video and photo-embedded tweets.

Constant Contact Launches Marketing Tool for Small Businesses

Features include templates for Facebook landing pages and more.

SAP and NetBase Partner on Social Media Apps

Joint solution offers enhanced social media monitoring and analytics

Viewpoints

Social CRM Changes More Than Your Data

Meeting the challenges takes a team effort.

Insight

Legislative Changes Proposed for Robocall Restrictions

A bill in Congress would allow for the delivery of time-sensitive information to mobile phones.

Reality Check

Sales Collaboration: Can I Get a Little Help Here?

Keeping pace in a changing world.