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August 03, 2011

CRM Featured Articles

Coveo Unveils Expanded Mobile Apps

Field service and sales organizations can now access all customer information from any enterprise system via iPhone, iPad, Android, and BlackBerry.

Sword Ciboodle Names New CEO for the Americas

Industry veteran Richard DeFrancisco brings a track record of driving and managing rapid growth for innovative technologies.

Viewpoints

The Sales Lead Paradox

Two lead generation strategies and why fewer sales leads are better

Insight

Market Focus: Government--Better Outreach with Outbound

Mass-messaging systems help keep constituents informed

Case Studies

Census Bureau Takes to the Cloud

Acumen's customized CRM application manages partner organizations and provides extensive reports