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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

June 29, 2011

CRM Featured News
FinancialForce.com Unveils Integrated Cloud Solution
Selling, tracking, and billing automated by FinancialForce for Media.
New IBM Analytics Technology Helps Companies Unlock Big Data
IBM's new High Capacity Appliance can analyze up to 10 petabyes of data
Contact Solutions Adds Benchmarking, Analytics, and Optimization of Customer Experience to Cloud-Based IVR
New analytics with continuous improvement methodology adds science to IVR customer experience management.
Magazine Features
Geolocation: Advertising's Future or 1984 Revisited?
The promise of sending tailored ads to customers' mobile devices is appealing, but privacy issues remain
Geolocation: The Major Players
Viewpoints
Kill the Office of Innovation
What it really takes to create a thriving innovation capacity within an organization



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