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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

April 13, 2011

Connect
Interacting with Social Customers, 101
By acknowledging social media's influence and capitalizing on it, you could create evangelists for your company
CRM Featured News
EasyAsk and SugarCRM to Provide Natural Language Search and Analysis
The integration aims to improve communication across organizations.
Dollar-A-Day Coupon Service to Launch
New Web-based service will also feature automated lead-generation and customer service options.
Appirio Acquires VMG
Appirio makes its third acquisition in three months.
The Tipping Point
Marketing Beyond the Cloud
Technology and strategy convert customer interactions into actionable insight
Viewpoints
Convergence of CRM and Marketing Automation for SMBs
What this integration means for business



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