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February 08, 2010

CRM Featured News
IBM Acquires MDM Player Initiate Systems
After weeks of rampant speculation -- and just six days after Informatica and Siperian dashed to the altar -- IBM and Initiate finally tie the knot, adding yet another variety of master data management to Big Blue's arsenal, and extending its reach into the healthcare and public sectors.
Informatica Snags Siperian for $130 Million
"This acquisition rounds out our MDM strategy beautifully," says Informatica's CMO.
Actuate Releases Enhanced Reporting, Acquires Xenos Group
Enterprise solution provider is keeping busy with a new edition as well as a new addition.
Gartner Acquires Burton Group, Finalizes AMR Deal
Information technology research firm expands its offerings with two recent acquisitions.
Amdocs Releases CES Version 8
The vendor's latest release focuses on enhancing the customer experience by enabling companies to be connected.
Cegedim Dendrite Acquires SK&A Information Services to Expand Global Database
The purchase allows the life sciences CRM vendor to increase the breadth of its OneKey healthcare data.
Front Office
CRM Gives Back
Insight
CRM on Twitter: February 2010
The word on the street.
Magazine Features
Helping Hands
The nonprofit sector needs CRM more than it knows, but its relationships are with donors, members, or activists—and technology is rarely a cause worth fighting for. Will the low cost of on-demand solutions finally allow nonprofits to embrace CRM?
Profiting from the Nonprofits
The for-profit world should heed the hard-won lessons of the nonprofits
Keeping Up with the (For-Profit) Joneses
Modern nonprofits can't afford to seem like technological backwaters
The Lowest Cost of All
Why the nonprofit sector should embrace social media and viral marketing
Viewpoints
CRM: Customer Relationship Mobile
Learn the value of integrating a mobile component into your CRM strategy.



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