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April 08, 2009

Connect
Social Customers Want to Engage
But are you prepared to let them?
CRM Featured News
Social Media Marketing Can Succeed for Leaders -- and Laggards
A recent report reveals what even flawed marketers might achieve with efforts involving social media.
NetSuite Forms Another Cloud Out West
The on-demand CRM and ERP vendor introduces the SuiteCloud Ecosystem, the latest word in software-as-a-service development and distribution.
Right Message, Right Channel, Right Time
Varolii looks to go three-for-three with its latest array of automated communication applications.
Insight
Power to the Consumer
New federal laws require an opt-out for prerecorded calls—but that just might lead to better relationships.
Viewpoints
Give It to Me Now!
In the Age of the Customer, customers demand attention.



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