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March 25, 2009

CRM Featured Articles

The More CRM Changes, the More It Stays the Same

A new Gartner study finds the state of CRM in 2000 can predict its look in 2020.

ZoomInfo Zooms In On the SMB

The company data provider focuses on bringing more intelligent data to the midmarket.

rmbrME Looks to Take eContact Swapping Further

The release of beamME Pro strives to add more intelligence and simplicity to the electronic exchange of contact information.

Viewpoints

Don’t Confuse Marketing with Selling

One fundamental mistake can cost you.

Insight

CRM on Twitter: March 2009

Government 2.0 comes to the Twitterverse.

The Tipping Point

Risk-Proofing Your CRM Initiative

The problems occur where the benefits are.