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February 23, 2009

CRM Featured Articles
Demandbase Builds Professional Demand
A provider of software for lead generation and Web analytics releases a new product to further segment and target prospects.
RIM Shows Off BlackBerry Enterprise Server 5.0
BlackBerry Media Event: The smartphone provider describes the release as "the easiest upgrade ever."
NetSuite Retails a New Offering
The popular on-demand ERP and CRM provider announces a version for the retail industry, and has its first profitable quarter.
No Money in UGC Video...Yet
User-Generated Content Expo '09: What's the value of a video that's been seen a million times, if no one buys anything?
Required Reading: Finding a New Path to Customers
Finding a new path to customers means identifying what works, what doesn't, and why.
Magazine Features
Spend Your Way Out!
Counterintuitive as the notion seems, sometimes the only way out of a financial crunch involves spending more to make more. But how do you make your spending more strategic?
The Numbers Tell the Tale
Some of the scary statistics capturing the impact of this economic crisis—so far.
End Shopping-Cart Abandonment
Optimize e-commerce with purchase incentives.

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