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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

October 15, 2008

CRM Featured News
Your Customers Want You to Join Them
New research from Cone LLC finds 93 percent of Americans want companies to have a presence in social media.
Sprint to Subsidize Cost of WiMax Adoption
WiMax World '08: "Customers can get a lot of benefits out of WiMax if we take the complexity out of it," a Sprint executive says.
WiMax Finally Goes Global
WiMax World '08: The next-generation wireless standard is beginning to find success in several developments across the world.
Customer Demand Drives Gartner Workforce Optimization Magic Quadrant
The research firm's debut report on this market puts Nice Systems and Verint Systems on top, and says we can expect more vendors to join the WFO party in 2009.
On-Demand Analytics Birsts Upon the Scene
Success Metrics releases Birst, a software-as-a-service business intelligence package with a free entry-level offering and a surprising focus on verticals.
REAL ROI
The Next Act! for an Acquisition
A valuable customer management system is worth saving.
Reality Check
CRM on the Inside
What your inside sales team knows about selling, and what your field sales force needs to learn.
Viewpoints
Basic Tenets for Turbo-Charging CRM
This trio lets you do more for less cost.



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