ConnectLeader Enhances Its Click Dialer Sales Acceleration Tool

ConnectLeader, a provider of B2B sales acceleration solutions, has enhanced its Click Dialer platform with remote coaching, call recording/call grading, and international dialing features.

Click Dialer is a click-to-call system embedded within Microsoft Dynamics, Salesforce.com, NetSuite CRM, and other leading CRM solutions, allowing sales agents to place 30 percent more calls verses manual dialing, according to the company. In addition, Click Dialer allows the entire sales team to take notes, leave voice messages, send email, and more.

New enhancements to Click Dialer include the following:

• Remote Coach, enabling managers to monitor live voice calls and instantly provide feedback in Whisper mode without the prospect hearing the manager's advice.
• Call Recordings/Call Grading, which enables sales managers to review recorded sales calls and grade the conversation to suggest improvements.
• International Dialing, which allows salespeople to make international calls by simply clicking the phone number within a calling list.

"Improving the success ratio from outbound calling is no longer just a numbers game. There is a specific science behind achieving success," said Senraj Soundar, founder and CEO of ConnectLeader, in a statement. "Our new Click Dialer enhancements not only make it easier for sales professionals to place calls and share data with CRM systems, the enhancements also reduce their training period with continued, constructive management feedback."

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