Automation Anywhere to Acquire Boost.ai

Automation Anywhere, a provider of agentic automation and orchestration, will acquire Boost.ai, a provider of conversational artificial intelligence. Financial terms of the deal were not disclosed.

The addition of Boost.ai would strengthen Automation Anywhere's core AI offering with voice and conversational capabilities, including expanding front-office delivery for companies in regulated industries.

The Boost.ai platform supports more than 36 languages. Its hybrid architecture combines natural language understanding with generative and agentic AI.

The Boost.ai deal follows Automation Anywhere's acquisition of Aisera in late 2025, which added enterprise knowledge and automated employee service to the platform.

"As we help our customers increase autonomy and maximize return on their AI investments, this acquisition will take our market-leading offering to the next level," said Mihir Shukla, CEO and chairman of Automation Anywhere, in a statement. "Every enterprise runs on three kinds of work: serving customers, supporting employees, and running the business. Most run in isolation. With Automation Anywhere and Boost.ai, we intend to be the leading offering to give every enterprise an autonomous operation that listens, decides, and acts across all three. This is the Autonomous Enterprise in action."

"Boost.ai's deep expertise in regulated industries has proven that conversational and voice AI can operate at enterprise scale with the reliability, compliance, and governance that regulated industries require," said Jerry Haywood, CEO of Boost.ai, in a statement. "By joining Automation Anywhere, we can connect the conversation, including voice, directly to the systems and people who get the work done, so a customer's request is handled from start to finish."

"The real transformation from AI will come when enterprises stop measuring agents and start redesigning how work gets done around outcomes," said Ankur Kothari, co-founder and chief operating officer of Automation Anywhere, in a statement. "With Boost.ai, we would complete what we call the Conversation-to-Outcome Loop. A customer or employee expresses what they need; AI understands the intent and context; it reasons within company rules, coordinates agents, people and systems; and finally executes the work across connected enterprise applications and systems required to deliver the outcome."