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| Events Calendar |
Need a better understanding of CRM? Want to know what CRM has done for companies like yours? Here's a list of upcoming shows, conferences and other events that focus on the CRM market.
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| August |
Aug 18
thru
Aug 20 |
SpeechTEK 2008 co-located with destinationCRM Conference and Exposition
New York Marriott Marquis
New York, NY
Visit: Web site
In today’s competitive environment, successful businesses need to understand what opportunities speech technology offers, and more importantly, how to harness those opportunities. At SpeechTEK 2008, you’ll hear from real speech consumers who have deployed speech to provide better service to their customers and to generate revenue to improve their bottom line. We look forward to seeing you in New York City at SpeechTEK 2008, August 18–20, 2008!
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Aug 19
thru
Aug 20 |
destinationCRM 2008 Conference and Exposition co-located with SpeechTEK 2008
Best Practices in Sales, Marketing and Customer Service
Marriott Marquis Hotel
New York, NY
Visit: Web site
DestinationCRM 2008 will be back with its 3rd annual conference. Organized by CRM magazine, destinationCRM has quickly gained recognition as both a valuable networking opportunity for top CRM executives and an excellent learning experience for top-level professionals involved in CRM purchasing decisions.
Leading decision makers and managers will gather to learn how to optimally apply sales, marketing, and customer service tools and techniques by utilizing the right mix of people, processes, and technologies.
DestinationCRM is designed as an in-depth learning experience and will cover industry best practices from the experts. Attendees are interested in gaining knowledge
from both the sessions and the informal thought-exchanging that occurs with this caliber of attendee.
Our 2008 destinationCRM Conference information and registration page will be ready soon. Please check back for updates!
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| September |
Sep 28
thru
Oct 03 |
Data Mining: Levels I, II & III
San Diego, CA
Visit: Web site
Phone: (888) 742-2454
Learn how experts mine data to anticipate customer behavior. Predictive modeling is a powerful tool for boosting campaign performance and targeting the allocation of your marketing resources. Do you know who your best customers are and why? What are they likely to purchase next? Which customers are about to leave? How can you target and acquire new customers who will perform just like your most profitable?
Since The Modeling Agency is not a tools vendor, participants enjoy a balanced, broad, and non-promotional perspective of data mining. Choose the orientation that's right for you:
LEVEL I) Strategy, best practices and case studies;
LEVEL II) Methods and techniques for modeling practitioners;
LEVEL III) Application workshop for hands-on model-building;
FULL WEEK) ...for a comprehensive and progressive series
Those in attendance will leave with a comprehensive binder of notes, illustrations and references to valuable resources. Don't leave a powerful competitive advantage untapped: leverage the patterns, interrelationships and profits hidden within your existing data.
September 28 to October 3, 2008
(888) 742-2454 USA Toll Free
+1 (281) 667-4200 International
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| October |
Oct 19
thru
Oct 22 |
4th Annual Customer Contact 2008, West: A Frost & Sullivan Executive MindXchange
Laguna Cliffs Marriott Resort & Spa, Dana Point, CA
Visit: Web site
Make Your Customer Contact a Competitive Differentiator. Customer Contact West 2008 is THE foremost industry event. It is where you need to be to network with other executives involved in shaping their organization's increasingly complex customer contact strategy. It delivers some of the industry's best take-aways, innovative ideas, and success stories. For more information or a $250 savings, please visit
www.frost.com/ccw
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Oct 28
thru
Oct 30 |
CEM Certification Program - The Strativity Group
Marriott Teaneck at Glenpointe Hotel
Teaneck, NJ
Visit: Web site
Phone: 201-843-1315 ext. 1004
Seeking new and innovative ways to differentiate your products and services from your competition? Learn how to implement Customer Experience Management (CEM) strategies within your organization to help build lasting relationships with your customers and strategically transform your customer experiences to maximize revenue and profit.
Our intensive and interactive two-day program will provide you with the complete CEM methodology and the tools needed to make an immediate impact within your organization. As an attendee, you will receive over 200 templates, diagrams, charts, slides and case studies to give you a clear understanding of how to build and deploy CEM strategies and create internal buy-in with your colleagues. Our program is filled with challenging and interactive real life group exercises that will demonstrate how to apply your knowledge within your organization.
What you will learn:
- Advanced procedures to successfully build and implement CEM strategies
- Innovative design strategies that transform your product-centric organization into a customer-centric one
- How CEM can help you identify and penetrate new growth opportunities while simultaneously improving customer retention and loyalty
- How to engage employees and build organizational buy-in for your CEM strategy
- How to drive your organization's growth and success through customer experience management
To learn more about the program, and to register, please visit www.CEMcertification.com.
Use the following coupon code for a $250 discount: CRMAG10C8
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| November |
Nov 09
thru
Nov 12 |
2nd Annual Customer Contact 2008, Europe: A Frost & Sullivan Executive MindXchange
Hilton Barcelona, Barcelona, Spain
Visit: Web site
Customer Contact 2008, Europe is value-packed: Sunday: A relaxed and fun-filled day, including a tour of Barcelona, a networking reception and dinner. Monday -Tuesday: The General Session features keynotes, case histories and executive bulletins delivering compelling industry thought leadership. The Exhibit Hall provides an opportunity to meet leading solutions providers. 13 Interactive Sessions enable you to actively engage and benchmark with your peers and tailor the content to your specific needs. For more information or a $250 savings, please visit
www.frost.com/cce
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Nov 18
thru
Nov 19 |
Customer Experience Management Certification Program
Birmingham, England
Visit: Web site
Learn how to implement Customer Experience Management (CEM) strategies within your organization to help build lasting relationships with your customers and strategically transform your customer experiences to maximize revenue and profit.
Seeking new and innovative ways to differentiate your products and services from your competition? Learn how to implement Customer Experience Management (CEM) strategies within your organization to help build lasting relationships with your customers and strategically transform your customer experiences to maximize revenue and profit.
Our intensive and interactive program will provide you with the complete CEM methodology and the tools needed to make an immediate impact within your organization. As an attendee, you will receive over 200 templates, diagrams, charts, slides and case studies to give you a clear understanding of how to build and
deploy CEM strategies and create internal buy-in with your colleagues. Our program is filled with challenging and interactive real-life group exercises that demonstrate how to apply the knowledge you obtain within your organization.
What you will learn:
-Advanced procedures to successfully build and implement CEM strategies
-Innovative design strategies to transform your product-centric organization into a customer-centric one
-How CEM can help you identify and penetrate new growth opportunities while simultaneously improving customer retention and loyalty
-How to engage employees and build organizational buy-in for your CEM strategy
-How to drive your organization's growth and success through customer experience management
Download the brochure at http://www.cemcertification.com/brochures/CEM_Nov2008UK.pdf.
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| December |
Dec 11
thru
Dec 12 |
JUST ANNOUNCED: CMO SUMMIT 2008 NORTH AMERICA
San Francisco Bay Area
Visit: Web site
This year’s Elite Retreat involving top marketers from leading global brands will focus on "Routes to Revenue" in a highly interactive series of breakaways sessions, CMO presentations and group discussions. This year's theme is "Routes to Revenue" and will address the marketing imperative to analyze, evaluate and pursue new revenue sources, segments and strategies.
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