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CRM Evolution 2010 - August 2-4, 2010 - Marriott Marquis, New York, NY
CRM Evolution 2010 - Speaker List
Click on speaker name to read bio and view links to conference sessions and destinationCRM magazine contributions.
 
David Alston, VP, Marketing - Radian6
Tony Arnold, Director, CRM & Relationship Marketing - Sears Holdings Corporation
Tim Auth, CRM Program Manager - Caterpillar
William Band, VP & Principal Analyst - Forrester Research
Yuval Brisker - TOA Technologies
Mr. Christopher W. Cabrera, Founder & CEO - Xactly Corporation
Saadia Chaudhry, Call Center Director, 311 - City of New York
Nachiket Desai, Vice President, Enterprise Architecture & Business Intelligence - 1-800-FLOWERS.COM
Sanjay Dholakia, CEO - CrowdFactory
Jim Dickie, Managing Partner - CSO Insights
Michael Fauscette, Group VP, Software Business Solutions - IDC
Phil Fernandez, CEO - Marketo
Ellen Filipiak, Senior Vice President, Customer Care - DIRECTV
Jim Fowler, CEO - Jigsaw
Ben Frenkel - Pegasystems Inc.
Chenda Fruchter, Assistant Commissioner, 311 Customer Service Center - City of New York
Greg Gianforte, CEO and Founder - RightNow
Marc God, Director, Head of Global Business - DSM
Barton J Goldenberg, President - ISM, Inc.
Jasmine Green, Chief Customer Advocate - Nationwide Insurance
Paul Greenberg, President - The 56 Group
Art Hall, Director, Performance Improvement - Alvarez & Marsal
Tom Hanson, Contact Center Solutions Lead - RightNow
Volker Hildebrand, VP, Solution Management - SAP Global Marketing, Inc.
Jesus Hoyos, Founder - JesusHoyos.com
Ian Jacobs, Customer Experience Evangelist - Genesys
Katy Keim, CMO - Lithium Technologies
Ron Kelly, Vice President, Customer Care and Logistics - drugstore.com, inc.
Mr Esteban Kolsky, Founder and President - ThinkJar
Mr. Michael Krigsman, CEO - Asuret, Inc.
Mr. Marshall F. Lager, Managing Principal - Third Idea Consulting
James T Lane, Vice President, National Accounts CRM Solutions - UnitedHealthcare
Lisa Larson, Director, Customer Care - Drugstore.com
Brent Leary, Partner - CRM Essentials
Sean Lowe, Managing Director, Endless Vacation Rentals and Revenue Management, Wyndham Exchange and Rentals - Wyndham Exchange and Rentals, part of Wyndham Worldwide
Anthony Lye, Senior Vice President, Oracle CRM - Oracle
Umberto Milletti, CEO - InsideView
Chris Morace, SVP of Products - Jive
Jeff Nicholson, VP Product Marketing - Portrait Software
Peter Ostrow, VP and Research Group Director, Customer Management - Aberdeen Group
Mr Ryan Pellet, Vice President, Professional Services, Customer Management - Convergys
James Perazzo, Director of Business Development and Performance Management - City of New York
Dr. Natalie Petouhoff, Vice President and Principal Analyst - Constellation Research, Inc.
Mr. Denis Pombriant, Managing Principal - Beagle Research Group, LLC
Dave Resnick, Vice President - VeraCentra
Mr. John Roddy, Sr. VP / CLO Arhaus Furniture - Arhaus Furniture
Jason Rushforth, President - CDC Front Office
Kevin S Ryan, Principal - KSRyan Group
Jujhar Singh, Senior Vice President, Lines of Business - Sales, Service and Marketing - SAP LLC
Patrick Surry, Customer Analytics Solution Owner - Portrait Software
Aaron Tellier, Director of CRM Strategy, Global Wealth & Investment Management - Merrill Lynch
Bruce Temkin, Managing Partner - Temkin Group; Blog: Customer Experience Matters
Rosemarie Truman, EVP Solutions - Advanced Clinical
Brandon Tsetsilas, Sr. Director, Global Field Operations - Progress Software
Brian Vellmure, Principal/Founder - Innovantage
R "Ray" Wang, Founder and Principal Analyst - Constellation Research, Inc.
Brad Wilson, General Manager, Microsoft Dynamics CRM - Microsoft
Emily Yellin, Author of Your Call Is (Not That) Important to Us


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Gold Sponsors
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