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November 14, 2016

CRM Across the Wire
noHold Integrates Its Virtual Assistants With Facebook Messenger
The integration connects Facebook's 900 Million users to their own virtual assistants.
Adobe to Acquire TubeMogul
TubeMogul acquisition brings video advertising platform to Adobe Marketing Cloud.
ValueSelling Associates Releases eValuePrompter 6.2
eValuePrompter is a cloud-based sales enablement tool.
Webbula Integrates With Adobe Audience Manager
The integration brings Webbula's consumer and business audiences data to Adobe Audience Manager.
Pinterest Expands Global Marketing Developer Partner Program
New partners adjust, AppsFlyer, and Neustar now allow users to measure their Pinterest ad campaigns.
Verint Enhances Its EFM Solution
Verint adds geolocation capabilities to its Enterprise Feedback Management (EFM) solution.
CRM Featured Articles
CallidusCloud Acquires Datahug
With the purchase, CallidusCloud adds predictive sales forecasting and analytics capabilities to its Lead to Money suite.
REAL ROI
MedPro Stops Wasting Leads with Velocify
The medical waste management firm's new platform keeps a lid on promising sales opportunities
The Tipping Point
Is Customer Immersion the New Customer Engagement?
With augmented and virtual reality, customers can have immersive experiences with brands
Viewpoints
Product Data Drives the Omnichannel Consumer Experience
Accurate product data lays the foundation for a positive omnichannel customer experience.
The Death of the Call Center?
How to update legacy contact center system for better customer experiences. (Featured on SmartCustomerService.com.)



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