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September 23, 2015

Case Studies
Hybris Baits the E-Commerce Hook for Wholesale Sports Outdoor Outfitters
A camping goods retailer creates a more personalized Web site using hybris's B2C Commerce
CRM Across the Wire
WalmartLabs Acquires PunchTab
The acquisition of PunchTab will help Walmart and Sam's Club better engage with customers.
SocialCentiv Enhances App's Suggested Replies Feature
The enhanced SocialCentiv app lets businesses better respond to customers on Twitter.
Looker Launches Looker Blocks Analytics Platform
Looker's Data Platform now includes blocks to build custom analytics applications.
Repsly Offers Free Productivity Features to Individual Reps
Field sales reps can now use Repsly's free edition for single users.
TapInfluence Releases TapFusion Influencer Marketing Automation.
TapFusion identifies and targets influencers on social media sites.
MailChimp Offers Pro Package
MailChimp Pro offers advanced data analysis and optimization features for email campaigns.
CRM Featured Articles
Customer Experience
Demystifying Customer Experience Quality
To deliver a better experience, you have to understand what "quality" means for your customers
Instagram for Brands: Increase Customer Engagement One Photo at a Time
Check out nine tips for making the visual social platform work for your business.

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