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August 26, 2015

CRM Featured Articles

Apple Gets Proactive About Customer Service on Twitter

Apple gets proactive about customer service on Twitter. (Featured on SmartCustomerService.com.)

Magazine Features

The 2015 CRM Market Leaders: Incentive Management

The 2015 CRM Market Leaders: Marketing Solutions

Viewpoints

Why Nonprofits Deserve CRM Innovation

With charitable giving exceeding $298 billion in the U.S. alone, it's time that software companies gave nonprofits the attention they deserve by creating technology that truly serves their needs.

CRM Across the Wire

LeadID Launches Provider Rewards Program

New program brings valuable information and rewards directly to lead providers.

ATSG Acquires Primary Support

The move will allow Axispoint Technology Solutions Group to expand its managed services offerings.

LiveHive Releases SmartPath for Automated Email Sequencing

LiveHive SmartPath delivers email sequencing and reports on a single platform.

Ugam Partners with OnePoint Global on Mobile Surveys

The partnership will help companies create and deliver mobile and text-based customer surveys.

Appboy Adds Webhooks Integration to Its Mobile Marketing Platform

The Webhooks support will enable marketers to send communications on a number of platforms, including SMS and social media.