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February 18, 2015

Case Studies
Trupanion's Tailored Marketing Keeps Pet Owners Engaged
Microsoft Dynamics CRM solution boosts email effectiveness and retention.
CRM Across the Wire
Standard Register To Launch SMART Franchise Marketing
The SMART solution will help franchisees market their offerings while maintaining brand identity.
Tinderbox Expands Its Pitch Sales Presentation Product
Tinderbox Pitch enables sales teams to automate slide selection and personalize sales proposals.
ISG Launches Dedicated Cloud Solutions Practice
ISG's new Cloud Solutions Practice will help clients develop a cloud-first strategy and navigate the complexities of cloud sourcing.
Telmetrics Integrates with DoubleClick for Lead Generation
The integration extends Telmetrics Call Attribution Suite and incorporates calls for campaign optimization.
InContact Partners with Black Box For Cloud Services
The partnership delivers cloud contact center, workforce optimization, and network connectivity solutions.
Junxure Enhances Its Junxure Cloud CRM Solution
Junxure Cloud 2.0 brings powerful API capabilities and key user experience enhancements.
CRM Featured Articles
Customer Experience
Build Customer Trust with Better Data
Five steps for improving your data quality.
Defining Customer Success in the Era of Big Data
The SaaS model shifts its focus from shelfware to success.

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