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December 18, 2013

CRM Across the Wire
Splice Software to Release Dialog Dashboard
Dialog Dashboard becomes the latest part of the Splice Dialog Suite for building and measuring campaigns.
Sailthru Mobile Launches
Commerce brands can now personalize mobile promotions based on enhanced Smart Data customer profiles.
Rakuten Deepens Its Partnership with LiveRamp
Rakuten MediaForge chooses LiveRamp to bridge the gap between customer databases and online marketing.
Avtex and ComputerTalk Partner
Partnership between Avtx and ComputerTalk extends unified communications to the contact center environment.
CRM Featured Articles
Biscom’s SecureMail Delivers Secure File Transfer for SMBs
The new cloud-based SecureMail promises government-level security.
Enter Word of Mouse Marketing
How businesses can benefit from the latest technology innovations.
Reality Check
Manage Forecasts with Metrics, Not Hunches
Look to big data, sales analytics for accurate insights.
Ease Customers into the Cloud Without Creating Storms
Consider a hybrid cloud support model for a simpler transition.

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