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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

July 15, 2013

CRM Featured News
Aspect Software Acquires Voxeo
The $150 million deal strengthens Aspect's IVR and multichannel self-service solutions portfolio.
Experian Updates Cross-Channel Marketing Platform
New social tools, multivariate testing, and enhanced workflow capabilities round out the offering.
Billtrust Adds IVR Capability to Its Billing Services Suite
Technology allows customers to pay by phone 24/7.
Tag Management Gains Importance with Marketers, New Study Says
Ninety-four percent call it crucial for customer data integration.
New Release of Maximizer CRM Promotes Cloud Deployment
Maximizer CRM 12 Summer 2013 offers integration to HubSpot.
REAL ROI
'Citizen Commerce' Site Highlights Products with Meaning
Curalate helps The Grommet succeed in social media promotions.
The Tipping Point
Navigating the New Customer Landscape
Create a brand experience to meet consumers' changing needs.
Viewpoints
Five New Rules of B2B Customer Storytelling
In an attention economy, customers desire an emotional approach.



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