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April 15, 2013

Case Studies
A View From My Seat Gains Insight, Higher Usage
With Artisan Optimize, an app developer takes advantage of A/B testing and more.
CRM Featured Articles
Badgeville Taps Cloud Leader Ken Comee as CEO
He comes with a goal of accelerating the company's rapid growth.
Coalesce Releases New Mobile CRM App
The app adds efficient routing and combined PDF attachment features.
Constant Contact Expands Marketing Integrations
New content creation integrations add to email marketing functionality for SMBs.
Customers Expect Companies to "Know" Them
SugarCRM CEO says buyers have changed, and so must companies.
Small Biz Buzz
Cultivate a New Approach to Business and Customer Engagement
To meet expectations, try being FAIR.
Social@Scale Crisis Management
When unexpected publicity hits, it pays to be prepared.

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