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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

January 23, 2013

CRM Featured News
Infusionsoft Grows Its Social Business
Its acquisition of social marketing firm GroSocial adds to its SMB sales and marketing automation mix.
[24]7 Releases New Chat Product
[24]7 Assist blends chat with big data and predictive capabilities.
Nuance Launches Partner Program
Nuance Connections expands distribution of natural language customer self-service applications.
Enghouse Interactive Unveils New Version of Arc Pro Attendant Console
New features drive operator efficiency and productivity and enhance customer experience.
Venture Capital Group Unveils Automated Lead Generation Platform
Automated system helps businesses produce local real-time leads using organic search technology.
REAL ROI
Adding Eyeballs with Video
Sports Unlimited gets an SEO boost and increases sales with help from Treepodia.
Small Biz Buzz
Marketing Automation Goes Mainstream
As technology evolves, so must SMB strategies.
Viewpoints
The Shifting B2B Marketing Landscape
Leverage mobile and social media so your business won't be left behind.



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