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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

September 26, 2012

CRM Featured News
Freshdesk Gamifies the Help Desk
Cites agent productivity, better support results as drivers in new solution.
Noble Systems Acquires Stratasoft
Unified contact center solutions provider gains hosted and premises-based solutions from contact center technology firm.
Creative Virtual Announces V-Person Mobile
Natural conversational system extends knowledge management platform and customer service to any mobile device.
ReachLocal Releases Mobile App for SMBs
The application delivers leads and marketing campaign results in real time to Apple iOS and Android phones.
Cortera Expands B2B Purchase Insights Solutions
New reporting provides organizations with the flexibility to purchase only the information they need on customers, prospects, and suppliers.
Social Media Experimentation to Shift to ROI Justification
Collaboration, social marketing have changed customer relationships.
REAL ROI
Reaching New Heights in Customer Service
Altitude's advanced contact center solution helps Al-Jomaih lead the market.
Uncovering the Impact of Facebook Ads
Stylistpick gains social marketing insights and more with Marin Software.
Viewpoints
Optimize Your Mobile Marketing Database
Four best practices to set the foundation for huge benefits.



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