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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

August 29, 2012

CRM Featured News
KANA Software Launches KANA Express
Cloud customer service solution designed for burgeoning midmarket segment.
Indicee Unveils Indicee Analytics for Salesforce Chatter
New app lets users analyze contributions, influencers, trends and opportunities within collaboration tool.
Experian QAS Integrates Email, Phone, and International Address Validation
New validation capabilities boost accurate form completion and improve business intelligence.
IBM to Buy Kenexa for $1.3 Billion
Acquisition boosts Big Blue's social business offerings.
NICE Launches Upgraded Release of Performance Management Solutions
NICE Performance Management and NICE Incentive Compensation Management solutions enable enterprises to manage, measure, and motivate frontline service and sales employees.
Noble Systems Introduces Web Reports for Mobile Contact Center Management
The browser-agnostic reporting tool is accessible from mobile devices, tablets, or off-site computers.
Viewpoints
Finding the Right CRM Solution for Your Company
Merging new systems with old may be the best option.



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