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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

July 25, 2012

CRM Featured News
Altitude Software Launches Unified Social Media Solution for Customer Service
Altitude uCI 8 enables companies to engage customers in social media and apply customer service discipline, metrics, and resources.
Royal Mail Delivers SMS, QR, and Personalized Email
New MarketReach offering promises to raise direct marketing response rates.
FusionOps Extends Reach with Three SAP Partners
The companies add self-service, pre-built dashboards, and analytics to their portfolios.
DataRPM Announces "Instant Analytics" for Everyone
DataRPM delivers a new self-service analytics experience in the cloud-optimized platform.
New Organic and Paid Search Reporting, Bidding Options in Kenshoo Enterprise 4.7
Upgrade gives clients added insights into search marketing performance and more.
Customer Experience
The Challenges of Global CRM
Doing business in multiple countries adds new challenges to social implementations.
REAL ROI
Juniper Networks Adds Value to Customer References
Metia Enterprise Reference Manager helps streamline efforts and empower the sales team.
Viewpoints
Why Recurring Relationships Trump Recurring Transactions
Execute a successful subscription-based revenue model.



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