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March 28, 2012

CRM Featured Articles
Inphonite Rolls Out InphoniteVoice 2012
IVR and messaging solution offered as Saas or on-premises solution.
Reachable Builds Out Its Contact Management Product
The solution uncovers connections and relationships from contacts to increase selling opportunities.
Vivisimo Launches CXO Mobile
Application gives mobile workers access to the full range of customer information while on the go.
Empirix Unveils VoIP Network Analytics for Contact Centers and Unified Communications
The solution can identify and predict customer, service, and operational trends in voice over IP (VoIP) networks, contact centers, and unified communications infrastructures.
Zoho Expands Mobile Apps for CRM, Projects and Docs
Company adds Zoho Projects for iPhone, Zoho CRM, and Zoho Docs for Android.
GoTradeLive Establishes North American Presence
On-demand trading platform connects customers, suppliers, and partners to rev up deal flow.
Personalized Priority Messaging
Short message service provides key benefits for small and medium businesses.

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