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January 30, 2012

CRM Featured Articles
Xactly Ups Ante of Sales Comp Software
Xactly Express Plan Store features personalized rules engine, prebuilt templates for commission automation.
New Satisfaction Index Reveals Most Satisfied Customers in the World
Australia and Canada lead the world in positive customer feedback.
Smartlogic Releases New Content Intelligence Platform Features
Company adds multilingual capabilities, semantic visualization, a feedback tool, and more.
Altitude Software and Virtual CSR Partner
Virtual CSR adds Altitude's software suite to deliver business value at the point of contact with the customer.
Tablets and Smartphones Transform the In-Store Customer Experience
Retailers hope to give consumers new incentives to shop at brick-and-mortar stores
The Tipping Point
Redefining CRM
Why one size fits all no longer does
Harnessing the Power of Social Media
Are you prepared to meet the challenge?

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