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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

August 29, 2011

CRM Featured News
2-1-1 California Selects Five9 for Network Call Center Operations
Five9's advanced technology delivers call routing and helps 2-1-1 California strengthen its disaster response support capabilities.
Cloud9 Unveils New Sales Forecasting Tool
Update gives sales teams visibility into changes in the forecast.
AuraPortal Launches BPM Software with a Seamlessly Integrated e-Commerce System
Every company can now setup their own Internet shopping cart platform without requiring outsourced specialists.
Insight
Global CRM Market to Grow by $1.3 Billion in 2011
Oracle generates biggest share of $16.5 billion in annual revenue
Forrester Bestows Voice of the Customer Awards
Adobe, Fidelity, and JetBlue recognized for outstanding performance
Viewpoints
CRM-Integrated Marketing Automation
5 proven ways to boost ROI



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