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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

June 09, 2011

CRM Featured News
Passengers Are Increasingly Dissatisfied with Air Travel
A new study shows customers are uncomfortable and inconvenienced.
Reynolds Launches New CRM Solution for the iPad
dealerPAD is the mobile version of Reynolds' Contact Management developed specifically to work on the iPad.
Magazine Features
Peer Power
Online communities foster customer loyalty by doing what traditional contact centers cannot
Don’t Forget the “C” in Social CRM
Listening to customers should precede any foray into social media, the former leader of @ComcastCares advises
Viewpoints
Engage Customers With Social Media
Taking your company to the next level



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