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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

January 26, 2011

CRM Featured News
Forrester Evaluates Database Marketing Providers
Forrester Wave's new U.S. database MSP names Episilon, KBM Group, and Targetbase as pack leaders.
Office Depot Implementing Enterprise Workforce Optimization Software from Verint
The global supplier of office products and services is deploying next-generation Impact 360 solution to support optimized performance.
Magazine Features
Betting on Bar Codes
Will the smart money back experimental technology?
Taking QR Codes to the Park
Viewpoints
Riding the Wave: The Benefits of Building and Maintaining a Cult Following
A B2B Approach to Leveraging Customer Interaction
Patient Service Doesn’t Stop at the Hospital Door
Communicate early, be highly interactive, and automate



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