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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

September 15, 2010

CRM Featured News
Insight
Does Social CRM Need Gartner’s Seal of Approval?
Despite unveiling three reports on social software, some in the industry question whether the research giant has done justice to a still-exploding sector.
Magazine Features
Putting the Pieces in All the Right Places
It's been nearly three decades since a little movie made Reese's Pieces a household name. Have product-placement marketers learned anything since then?
Reality Check
The Greening of CRM
Sustainability, in all its forms, may be the industry's next big thing.
Viewpoints
The 10 New Rules of Customer Service
Become more relevant in an increasingly digital, connected, and social world.
The Emotional Path to Success
Moving beyond "on-message marketing."



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