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CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

March 31, 2010

CRM Featured News
A Google Guru's Tips for Web Analytics
Search Engine Strategies '10: Avinash Kaushik's four tips for making your metrics matter.
Front Office
Perseverance Pays Off in Service
Pint of View
March Madness
Are betting pools the office worker's lottery ticket, or a security blanket?
Reality Check
Supporting the Service Channel
Customers can get support from a variety of sources. They only get service from you.
Viewpoints
Sharing Is Caring
Integrate systems and share data to deliver a better, more-holistic customer experience.



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