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CRM Magazine's SaaS Dashboard electronic newsletter – Also written by CRM's award winning editorial staff, our SaaS Dashboard offers readers a comprehensive overview of all significant news, announcements, and trends in the software-as-a-service segment of customer relationship management solutions. SaaS solutions' adoption rates are predicted to skyrocket over the next few years as companies look to offload their commitments to on-premise software. Which solutions are best? And which vendors will survive in the long run? Read CRM’s Saas Dashboard eNewsletter and get past the hype.

November 18, 2010

CRM Featured News
Monogamy in the Marketing Marketplace
destinationCRM.com Exclusive: A partnership ends when a reseller of Eloqua marketing software refuses what it calls a vendor ultimatum.
Insight
A CRM Showdown in Times Square
Executives from four of the industry's top vendors share the same stage—but not the same views.
REAL ROI
A Healthy Dose of User Adoption
UnitedHealthcare overhauls its CRM program to embrace an on-demand solution that users will actually use.
Viewpoints
It’s About Answers
Knowledge-based technologies are now essential to the customer experience.
Talking the Talk — Before the Sale
The execution of live chat can make or break the conversion.



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