CRM Magazine's Cloud Dashboard (formerly SaaS Dashboard) electronic newsletter – Also written by CRM's award winning editorial staff, our Cloud Dashboard offers readers a comprehensive overview of all significant news, announcements, and trends in the software-as-a-service segment of customer relationship management solutions. SaaS solutions' adoption rates are predicted to skyrocket over the next few years as companies look to offload their commitments to on-premise software. Which solutions are best? And which vendors will survive in the long run? Read CRM’s Cloud Dashboard eNewsletter and get past the hype.

April 13, 2017

CRM Across the Wire
Usermind Integrates Customer Engagement Hub with Zendesk
Organizations can now connect Zendesk and other systems to Usermind to unify customer data.
Sprinklr Extends Experience Cloud
Sprinklr has expanded from social media management into customer experience management with extensions of its Experience Cloud for marketing, advertising, research, care, and commerce.
Vlocity Launches Omnichannel Retail Apps for Communications Service Providers
Apps help retail store associates better serve customers across retail, digital, and service channels.
CRM Featured Articles
Upland Software Launches LeadLander Update
The latest version of the platform aims to improve website lead conversions and overall user experience.

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