CRM Magazine's Cloud Dashboard (formerly SaaS Dashboard) electronic newsletter – Also written by CRM's award winning editorial staff, our Cloud Dashboard offers readers a comprehensive overview of all significant news, announcements, and trends in the software-as-a-service segment of customer relationship management solutions. SaaS solutions' adoption rates are predicted to skyrocket over the next few years as companies look to offload their commitments to on-premise software. Which solutions are best? And which vendors will survive in the long run? Read CRM’s Cloud Dashboard eNewsletter and get past the hype.

March 31, 2016

CRM Across the Wire
Salesforce Launches Desk 360
Desk 360 offers SMBs a collection of tools for greater customer insights and context. (Featured on SmartCustomerService.com.)
Melissa Data Launches BusinessCoder Cloud Service
BusinessCoder provides firmographic data for 25 million business records.
Lionbridge Integrates with Episerver Digital Experience Cloud
Lionbridge Connector Integrates Lionbridge's translation platform with Episerver's digital marketing and commerce platform.
Workfront Integrates with Adobe Creative Cloud
The Adobe Creative Cloud and Experience Manager integrations to Workfront help marketers streamline their design production processes.
CRM Featured Articles
DataMentors Announces New Marketing Cloud
The solution looks to build a single customer view utilizing data from multiple channels.
Salesforce.com Releases Wave Analytics for Community Cloud
The updates provides channel partners with added intelligence to boost sales performance.
Salesforce.com Releases Field Service Lightning
Field service reps can now tend to on-site customer issues using their mobile devices.
Inbenta Integrates with Salesforce’s Desk.com
Inbenta's search platform can provide self-service search capabilities for company customer support knowledge bases.
Avaya Launches Zang, a Cloud Communications Platform
The communications platform-as-a-service will enable businesses to simplify the way they communicate with customers. (Featured on SmartCustomerService.com.)

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