CRM Magazine's Cloud Dashboard (formerly SaaS Dashboard) electronic newsletter – Also written by CRM's award winning editorial staff, our Cloud Dashboard offers readers a comprehensive overview of all significant news, announcements, and trends in the software-as-a-service segment of customer relationship management solutions. SaaS solutions' adoption rates are predicted to skyrocket over the next few years as companies look to offload their commitments to on-premise software. Which solutions are best? And which vendors will survive in the long run? Read CRM’s Cloud Dashboard eNewsletter and get past the hype.

October 22, 2015

CRM Across the Wire
Swiftpage Brings Act! Essentials to Zapier App Marketplace
Users can now connect Act! Essentials with hundreds of Web applications, synchronize contact and customer information, and automate processes across platforms.
Enghouse to Acquire CTI Group
The all-stock deal is valued at $22.5 million. (Featured on SmartCustomerService.com.)
Support.com Introduces Nexus Self-Support
Users can connect to live technical support if needed right from within the app or software product.
CRM Featured Articles
Linkable Networks Launches Shopper Attribution Platform
Shopper Attribution helps retailers measure in-store sales driven by digital and social media.

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