CRM Magazine's Cloud Dashboard (formerly SaaS Dashboard) electronic newsletter – Also written by CRM's award winning editorial staff, our Cloud Dashboard offers readers a comprehensive overview of all significant news, announcements, and trends in the software-as-a-service segment of customer relationship management solutions. SaaS solutions' adoption rates are predicted to skyrocket over the next few years as companies look to offload their commitments to on-premise software. Which solutions are best? And which vendors will survive in the long run? Read CRM’s Cloud Dashboard eNewsletter and get past the hype.

May 21, 2015

CRM Across the Wire
Support.com Announces Nexus Connect SDK
The SDK allows developers to integrate Nexus support functionality directly into their consumer or business apps.
Tableau Releases Version 9.0 of Tableau Online
Upgrade brings improved performance, smarter analytics, and expanded data access.
8x8 Releases Virtual Contact Center Global
VCC Global uses local connectivity and language translation to provide worldwide customer and employee engagement.
SDL Launches Customer Journey Analytics and Social Media Monitoring
New social intelligence solutions help brands measure purchase intent and brand advocacy.

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