CRM Magazine's Cloud Dashboard (formerly SaaS Dashboard) electronic newsletter – Also written by CRM's award winning editorial staff, our Cloud Dashboard offers readers a comprehensive overview of all significant news, announcements, and trends in the software-as-a-service segment of customer relationship management solutions. SaaS solutions' adoption rates are predicted to skyrocket over the next few years as companies look to offload their commitments to on-premise software. Which solutions are best? And which vendors will survive in the long run? Read CRM’s Cloud Dashboard eNewsletter and get past the hype.

March 19, 2015

CRM Across the Wire
8x8 Releases Virtual Office Enterprise Suite
8x8 Enterprise Suite helps companies accelerate their migration to cloud communications
Avaya Launches Customer Engagement OnAvaya Powered by Google Cloud Platform
Flexible subscription service from Avaya delivers Avaya IP Office contact center technology to midmarket companies through the Google Cloud Platform.
Interactive Intelligence Launches Collaboration and Communications Cloud Services
New collaboration and communications cloud services designed to reduce costs, increase productivity and improve the user experience.
Altocloud Announces Predictive Communications Solution for Online Sales
The SaaS solution uses machine learning with intelligently tailored sales communications for online customers.
CRM Featured Articles
Oracle Adds Instagram and Weibo to Social Cloud
Latest release expands capabilities to reach global consumers.
Salesforce Intelligence Engine Offers Contextual Omnichannel Customer Service
Data science fuels better workflows and business processes. (Featured on SmartCustomerService,com.)

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